Renewal Specialist - SaaS Contracts
Core
Proactively manage and execute renewals and expansions for SaaS software subscriptions, ensuring customer success and subscription integrity.
Role type
Renewal Specialist (SaaS Contracts)
Builds
Renewed and expanded software subscriptions for enterprise customers
Domain
SaaS / Software Supply Chain Security
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Contract management, CRM proficiency, high-volume activity management, pricing discussion, attention to detail, global coordination
Preferred skills
Interest in modern software development
Technologies
Salesforce.com
Responsibilities
Coordinate preparation of renewal quotes and ordering documents, review customer usage data and subscription history, educate customers on subscription options, engage with customers to determine renewal approaches, ensure on-time execution of renewals
Seniority
Individual Contributor, early career to mid-level