Senior Analyst, Subscription Renewal & Operations
Core
Lead end-to-end optimization of foundational subscription offerings (Foundation and Forever) and streamline Quote-to-Cash processes to maximize customer lifetime value.
Role type
Senior Analyst, Subscription Operations & Strategy
Builds
Scalable subscription growth and adoption for enterprise SaaS/Cloud products
Domain
Data Storage / Enterprise SaaS / Subscription Management
Deliverable
production ML models | product features | dashboards & analysis | client delivery
Required skills
Subscription operations expertise, QTC system configuration, Salesforce CPQ mastery, Zuora billing systems, strategic data analysis, cross-functional collaboration
Preferred skills
Hardware product configuration understanding, process automation roadmap development
Technologies
Salesforce CPQ, Zuora, CRM, Order-to-Cash systems
Responsibilities
Own and optimize the operational lifecycle of subscription products, design and configure new subscription renewal products and operational features, develop and maintain operational dashboards and KPIs, serve as SME for renewal processes and product catalog
Seniority
Senior, hands-on IC
