GTM Systems Administrator
Core
Build and maintain AI-first go-to-market systems for lead sourcing, enrichment, routing, and customer support automation to drive revenue and retention.
Role type
Senior GTM Systems Administrator (AI-first)
Builds
Scalable GTM lifecycle systems, AI agents, and customer support tooling
Domain
SaaS / LegalTech / AI
Deliverable
production ML models | product features
Required skills
Salesforce administration, Zendesk configuration, Clay platform, data enrichment tools, AI agent development, systems thinking, data governance
Preferred skills
Customer Success platforms, API integrations, SQL, Python/JavaScript
Technologies
Salesforce, Zendesk, Clay, ZoomInfo, Cognism, Apollo, Clearbit, Marketo, HubSpot, Catalyst, Workato, Zapier, MuleSoft, Snowflake, BigQuery
Responsibilities
Design top-of-funnel lead sourcing and routing workflows; Configure and optimize Zendesk for support; Manage Salesforce data modeling and automation; Build and maintain AI agents to automate admin tasks; Integrate GTM and CS tools for unified customer view; Maintain data quality and compliance.
Seniority
Senior, hands-on IC