Moonlight Agent
Core
Night shift front desk agent responsible for guest check-ins, payments, night audit, and switchboard operations at W Sydney.
Role type
Night shift front desk agent
Builds
Guest check-ins, payment processing, night audit, and switchboard services
Domain
Hospitality / Hotel Operations
Deliverable
product features
Required skills
Cash handling, electronic key machine operation, night audit procedures, switchboard operation, room assignment, payment processing
Responsibilities
Process guest check-ins and assign rooms, process all payment types including cash and credit, complete end-of-day activities including night audit backup, operate telephone switchboard, sell rooms without reservations, count and secure bank at end of shift