サービス営業アカウント・エグゼクティブ - 10075
Core
Service Account Executive responsible for selling and managing service solutions (Professional, Premier, Managed Services) for Extreme Networks to enterprise customers across Japan, acting as a trusted provider and customer advocate.
Role type
Senior Account Executive (Services)
Builds
Service solutions portfolio including Professional Services, Premier Services, Managed Services, and Extreme Capital offerings
Domain
Network infrastructure services, Enterprise IT
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
Complex technical problem understanding, Enterprise sales experience, Service delivery experience, Multi-vendor service solution management, Senior leadership engagement, SaaS business experience, Service revenue and performance metrics management, Complex service contract negotiation, Business-level English communication
Preferred skills
Service delivery experience, ITIL certification, SaaS business experience, Industry expertise (Enterprise, Education, Airports, Healthcare, Manufacturing), Premier Services/Managed Services knowledge
Technologies
Extreme Networks platforms, Managed Services, Premier Services, Professional Services, Extreme Capital
Responsibilities
Manage target prospect lists and drive sales activities including face-to-face visits and social media, Develop business for service solutions, Manage customer programs from lead generation to onboarding, Provide end-to-end post-sales support to executive stakeholders, Collaborate with Account Executives to acquire and expand accounts, Propose high-value services to increase account penetration, Lead service reviews and drive operational improvements, Act as customer advocate in technical escalations, Discover new service opportunities, Conduct customer demos and pre-sales presentations, Train Account Executives on service portfolio, Position service portfolios for new deals, Follow up and close new service contracts, Manage billing and understand financial impact, Create weekly financial reports on account risks and opportunities, Travel is required for the role
Seniority
Senior, hands-on IC
