Inbound Sales Development Representative (d/f/m)
Core
Inbound Sales Development Representative qualifying leads via phone, chat, and email to turn initial interest into qualified opportunities for Personio's HR platform.
Role type
Inbound SDR (Sales Development Representative)
Builds
AI-assisted, multi-channel inbound engine (phone, chat, email) across DACH segments
Domain
B2B SaaS / HR Technology
Deliverable
production ML models | product features | dashboards & analysis | client delivery
Required skills
Lead qualification, multi-channel communication (phone/chat/email), MEDDICC/MICCED framework, CRM hygiene, data-driven KPI tracking, process optimization, multi-threading
Preferred skills
Experience with AI tools (Claude, ChatGPT, Gemini), Salesforce, Gong, Qualified
Technologies
Salesforce, Qualified, Gong, Claude, ChatGPT, Gemini
Responsibilities
Qualify inbound leads via phone and meetings; manage chat and phone requests; route leads to Account Executives with context; document patterns to feed automation; maintain CRM data accuracy; monitor conversion KPIs
Seniority
Individual Contributor, entry-to-mid level
