Manager Conduct & Complaints
Core
Manage a small team responsible for investigating complex workplace complaints, disciplinary matters, grievances, internal reviews, external agency inquiries, and public interest disclosures.
Role type
Senior IC manager (workplace conduct and investigations)
Builds
High-level reports and recommendations on sensitive conduct matters
Domain
Public sector / Human resources / Employment relations
Required skills
Complex case management, procedural fairness, risk management, legislative framework knowledge, stakeholder management, team leadership, report writing
Preferred skills
Tertiary qualifications in HR, employment relations, law, or investigations
Technologies
None stated
Responsibilities
Lead and develop staff responsible for complex case management and investigations; Provide authoritative advice on workplace conduct matters; Manage investigations into disciplinary matters, grievances, and public interest disclosures; Work with senior stakeholders on sensitive matters
Seniority
Senior, hands-on IC