Account Executive
Core
Account Executive responsible for growing and retaining business clients in Indonesia, acting as the primary point of contact for account management and driving revenue growth.
Role type
Account Executive (Business Development)
Builds
Lalamove platform delivery and moving services for business clients
Domain
Logistics / On-Demand Delivery
Required skills
Account management, contract negotiation, cross-selling and upselling, data analytics, CRM software proficiency, strategic decision-making, client retention planning
Preferred skills
Leadership, prioritization, integrity, structured communication
Technologies
Freshworks, Salesforce, Zoho CRM, MS Excel, MS PowerPoint
Responsibilities
Establish trusted relationships with key accounts and stakeholders, negotiate contracts and close agreements, forecast and track key account metrics, assist with challenging client requests or issue escalations, plan and execute retention programs
Seniority
Mid-level, hands-on IC