Account Manager
Core
Account Manager responsible for managing a portfolio of 150-175 small business clients, driving SaaS adoption, and executing outbound calls to maintain strategic alignment.
Role type
Senior Account Manager (SaaS/Agency hybrid)
Builds
Client retention and growth via Google Ads (PPC/LSA) and SaaS platform adoption
Domain
Digital Marketing / Local Business Services
Deliverable
client delivery
Required skills
Account management, consultative sales/upselling, Google Ads (PPC/LSA), CRM proficiency (HubSpot), oral communication, critical thinking, time management
Preferred skills
SaaS-first mindset, digital marketing trends knowledge, entrepreneurship passion
Responsibilities
Maintain client portfolio, drive product adoption and training, execute 25+ outbound calls daily, monitor usage data for churn, conduct monthly check-ins, collaborate with technical teams
Seniority
Mid-Senior, hands-on IC