School Manager – Human Services
Core
Coordinate day-to-day academic administration and operational readiness for a Higher Education School, ensuring delivery schedules, administrative processes, and records run efficiently across campuses.
Role type
Senior operational administrator (Higher Education)
Builds
Academic delivery schedules, administrative workflows, student support processes, and operational reports
Domain
Higher Education / Vocational Education and Training
Deliverable
dashboards & analysis
Required skills
Academic administration coordination, multi-campus operations, student support workflow management, assessment and moderation coordination, stakeholder liaison, data reporting
Preferred skills
Experience with learning management systems, timetabling systems, online/blended delivery administration
Technologies
Learning management systems, spreadsheets, shared registers, reporting tools
Responsibilities
Maintain school delivery schedules and track critical dates; coordinate readiness checks for unit sites and teaching materials; manage academic administration workflows (extensions, appeals, credit transfers); coordinate assessment, moderation, and grade review processes; compile operational data for performance reporting and accreditation; coordinate administrative recruitment and staffing processes; monitor operational risks and deadlines affecting student experience.
Seniority
Mid-Senior, hands-on operational lead