Program Operations Specialist
Core
Operational backbone for a university-wide employer engagement function, managing administrative workflows, technology systems, and data hygiene to support student internship and full-time role placements.
Role type
Senior IC Program Operations Specialist
Builds
Reliable operational systems, clean data pipelines, and efficient administrative workflows for an employer engagement team.
Domain
Higher Education / Career Services / Employer Engagement
Deliverable
Dashboards & analysis | Infrastructure | Product features
Required skills
Administrative coordination, CRM management, data hygiene, event logistics, process optimization, stakeholder communication, data analysis, system maintenance
Preferred skills
Project ownership, data-driven problem solving, advanced Excel/PowerBI proficiency
Technologies
Concur, SharePoint, CRM, Handshake, Excel, PowerBI
Responsibilities
Manage operational inbox and route inquiries; maintain technology infrastructure (website, CRM, Handshake, SharePoint); ensure data accuracy and generate operational reports; coordinate administrative logistics for employer events; optimize internal administrative processes.
Seniority
Mid-Senior, hands-on IC