National Account Manager
Core
Manage and grow a portfolio of high-value B2B customers using a consultative sales approach to increase retention and expand contracts.
Role type
National Account Manager (SaaS/B2B)
Builds
Customer retention, contract upgrades, and sales of products and services
Domain
B2B SaaS sales
Required skills
consultative sales, solution-selling, C-level relationship management, account planning, CRM management, negotiation, strategic account growth
Preferred skills
target-driven approach, cross-functional collaboration, adaptability in fast-paced environments
Responsibilities
Develop and execute territory plans to maximize client retention and sales; Establish and maintain trusted relationships with C-level executives; Understand client strategic and financial priorities to connect them with solutions; Create tailored account plans and sales campaigns; Partner with internal teams to optimize customer product usage; Manage the full account development process from needs identification to commercial execution; Maintain accurate account and activity information in the CRM.
Seniority
Mid-level, hands-on IC