Area Collections Manager - Manager - Lending Collections
Core
Lead collections targets and control collection flow for a specified area, managing a large team of collection officers.
Role type
Senior IC area collections manager
Builds
Repayment plans and collection outcomes for consumers
Domain
Financial services / Lending
Required skills
People management, team productivity management, performance monitoring, negotiation, relationship building, legal issue support, computer literacy
Preferred skills
Achievement orientation, strong communication
Technologies
Computers
Responsibilities
Achieve collection targets for the assigned area, ensure documented feedback, manage feet on street availability, fix productivity parameters for collection officers, monitor performance against set parameters, support collection officers in legal/police issues
Seniority
Senior, hands-on IC
