Adoption Strategist - APAC
Core
Design and run scalable enablement and activation programs to drive corporate and mid-market customers to activate core use cases and expand into new ones for ElevenLabs' AI voice and agent platforms.
Role type
Adoption Strategist (AI Product Enablement)
Builds
Scalable onboarding tracks, lifecycle campaigns, workshops, and adoption playbooks for high-volume customer books.
Domain
AI / Voice AI / Conversational AI / Developer Tools
Deliverable
product features
Required skills
Adoption program design, enterprise growth strategy, product fluency (voice AI/TTS/agents), data analytics, cross-functional partnership, automation with AI tools, high-volume account management
Preferred skills
Experience with ElevenLabs platforms (ElevenAgents, ElevenCreative), building programs from scratch, system thinking
Technologies
AI automation tools, reporting platforms
Responsibilities
Build and deliver scalable enablement programs to drive time-to-value; Audit customer configurations to identify adoption gaps; Track adoption metrics and develop data-driven strategies; Partner with Account Management and CX for regional workshops; Engage implementation partners to unify adoption strategy; Support local GTM and global results initiatives.