Operations Supervisor - Blue Mountains
Core
Supervise bus operations, roster drivers, manage depot logistics, and ensure service delivery meets contractual KPIs for public transport.
Role type
Operations Supervisor (Public Transport)
Builds
Passenger transport services for Blue Mountains, Queanbeyan, Canberra, Sydney's North West, Hunter Valley regions
Domain
Public Transport / Bus Operations
Required skills
rostering, fatigue management, incident investigation, CCTV management, staff performance monitoring, traffic management plan adherence, mechanical issue reporting, contract cleaning review, system data entry, radio communication, hazard reporting
Preferred skills
logical thinking, calm under pressure, problem identification, cultural diversity respect, computer proficiency, medical fitness, child safety clearance eligibility
Technologies
PTIPS, AX, kiosk systems, CCTV systems, radio communication
Responsibilities
Monitor and maintain shift rosters; ensure services meet contractual KPIs; manage fueling and fuel deliveries; allocate buses and drivers for rail replacement and charters; investigate accidents/incidents using CCTV; monitor staff performance and take disciplinary action; liaise with OCC regarding driver/bus provision; complete shift reports; monitor On-Time-Running (OTR) of bus fleet; resolve driver radio issues; liaise with mechanical staff regarding fleet breakdowns
Seniority
Mid-level, hands-on IC