Field Manager
Core
Lead daily onsite operations for a public transit service, managing fleet, driver supply, and real-time service issues to ensure reliable transportation for riders.
Role type
Senior operations manager (public transit)
Builds
Reliable, safe, and accessible public transportation services for riders and city partners
Domain
Public transportation / Mobility
Required skills
People management, logistics, customer service, process optimization, real-time decision making, data analysis, stakeholder communication, problem solving, relationship building
Preferred skills
Mission-driven mindset, tactical and strategic thinking, hands-on field experience
Technologies
Data and technology tools for service performance monitoring
Responsibilities
Run daily onsite operations, make real-time decisions on fleet and driver supply, guide and support drivers, turn rider feedback into operational improvements, use data to diagnose and solve service problems, act as a bridge between city partners and internal teams
Seniority
Senior, hands-on IC