General Manager
Core
Manage on-site daily operations of an intermodal transit service, acting as the real-time point of contact for drivers and dispatchers while developing relationships with partners and customers. (via careerplan.io/jobs/8009381002-general-manager-at-via)
Role type
General Manager (Operations)
Builds
Intermodal transit service operations
Domain
Transportation / Mobility
Required skills
Operations management, Team leadership, Strategic planning, Data analysis, Stakeholder management, Problem solving, Compliance management, Performance metrics, Resource allocation, Crisis management
Preferred skills
Entrepreneurial mindset, Adaptability, Communication, Coaching
Technologies
None stated
Responsibilities
Manage on-site daily operations of the service, Prioritize operational issues as a real-time point of contact for drivers and dispatchers, Manage and mentor the on-site team of dispatchers and shift managers, Liaise closely with Via senior management and external partners, Develop clear metrics for the team and visibility into results against KPIs, Prepare reports and analyze data to improve operational processes, Ensure compliance with all relevant federal, state, local and company policies, Lead, coach and develop an engaged team of drivers