Field Operations Manager
Core
Manage daily transit operations and driver supply to ensure service availability and operational excellence for a Transit-as-a-Service platform.
Role type
Senior Field Operations Manager
Builds
On-demand transit services for customers
Domain
Transportation / Mobility
Required skills
Operations management, Driver supply management, Real-time problem solving, KPI analysis, Process optimization, Team leadership, Project management, Customer service
Preferred skills
Multi-site management, English fluency, Stakeholder management, Ambiguity tolerance
Technologies
Technology platform
Responsibilities
Oversee daily operations and manage driver supply, Prioritize operational issues and implement solutions, Analyze metrics to identify inefficiencies, Respond to driver and customer feedback, Collaborate with interdisciplinary teams to scale processes
Seniority
Senior, hands-on IC