Field Operations Manager
Core
Manage daily transit operations and driver supply to ensure service availability and operational excellence for public transit agencies.
Role type
Field Operations Manager (Transit-as-a-Service)
Builds
Public transit services (fixed-route, microtransit, paratransit) using a technology platform
Domain
Transportation / Mobility Technology
Deliverable
production ML models
Required skills
Operations management, Driver supply management, Real-time problem solving, KPI analysis, Project management, Multi-site management, Team leadership, Stakeholder communication
Preferred skills
Multi-site management experience, English fluency, Project management with multiple stakeholders, Team scheduling experience
Technologies
Mobility technology platform, AI-powered software
Responsibilities
Oversee daily operations and manage driver supply, Prioritize operational issues and implement solutions, Respond to driver and customer feedback, Analyze metrics to optimize operations, Collaborate with interdisciplinary teams to scale processes
Seniority
Mid-level, hands-on IC