Contract, Customer Energy Management Associate
Core
Customer-focused professional supporting energy management programs, customer initiatives, and account management for commercial, institutional, municipal, and residential customers.
Role type
Customer Energy Management Associate
Builds
Customer energy management programs, account plans, presentations, and performance reports
Domain
Utility operations / Energy management
Deliverable
dashboards & analysis
Required skills
Account management, stakeholder engagement, program coordination, data analysis, report writing, customer relationship management, project coordination
Preferred skills
Knowledge of electricity conservation programs, electrification initiatives, energy management principles, reporting tools (Power BI, Tableau, Alteryx, SQL)
Responsibilities
Manage customer account portfolios, support program participation and incentives, coordinate customer engagement activities, track program milestones and outcomes, analyze performance data, prepare business cases and reports, conduct research on industry trends, maintain customer records
Seniority
Mid-level, hands-on IC