Client Delivery Lead - Kraken Distribution
Core
Lead client implementations, enhancements, and strategic support for Kraken's energy management platform, bridging technology, people, and processes to solve complex delivery problems for clients in the energy distribution sector.
Role type
Mid-level Client Delivery Lead (Product Delivery)
Builds
Customer Information Systems (CIS), billing, meter data management, CRM, and AI-driven communications for utilities.
Domain
Energy distribution / Utilities
Deliverable
product features
Required skills
Client delivery, product management, agile delivery, working with technical stakeholders (developers, QA, solution architects), understanding of meter-to-cash processes, complex delivery pipeline management, technology trends awareness.
Preferred skills
Experience in energy distribution, meter-to-cash processes, consulting experience.
Technologies
Customer Information Systems (CIS), billing systems, meter data management, CRM, AI-driven communications.
Responsibilities
Work closely with clients to deliver implementations and strategic support; identify new ideas and technology to improve the product; ensure a balance between client flexibility and product efficiency; support engineering teams to deliver product features; review and adapt to customer and business needs.
Seniority
Mid-level, hands-on IC