Key Account Manager
Core
Central point of contact for customers from contract signing through the construction phase, ensuring a transparent journey and high satisfaction.
Role type
Key Account Manager
Builds
Customer experience and onboarding for residential solar and energy storage systems
Domain
Renewable energy / Solar / Home energy storage
Deliverable
client delivery
Required skills
Customer relationship management, Project coordination, Process design, Structured work, Detail orientation, Independent responsibility
Preferred skills
Knowledge of Photovoltaics, Heat pumps, Electrical engineering, Wholesale
Responsibilities
Coordinate appointments, Clarify customer questions, Collect necessary documents, Support customers with subsidy topics, Build a new key account department from scratch
Seniority
Individual Contributor, mid-level