Account Manager
Core
Manage a high-volume portfolio of B2B SaaS customers across North America, driving renewals, upsell, and cross-sell opportunities to ensure retention and growth.
Role type
Senior IC Account Manager (Inside Sales)
Builds
Recurring revenue streams and customer adoption for enterprise software products
Domain
B2B SaaS / Enterprise Software
Required skills
Inside sales, account management, customer success, revenue forecasting, CRM management, relationship building, churn mitigation, data analysis
Preferred skills
Asset management, facilities, operations, real estate software, scalable account management practices
Responsibilities
Manage large book of accounts with recurring revenue models, build trusted relationships with key decision-makers, conduct outreach to identify growth opportunities, achieve revenue targets through renewals and upsell, maintain accurate forecasting in CRM, partner with Customer Success for onboarding, adhere to sales process discipline, leverage data to prioritize outreach, collaborate with Marketing and Product teams
Seniority
Mid-level, hands-on IC