Dir. Professional Services Consulting
Core
Lead and scale a high-performing organization delivering complex Workforce Management SaaS solutions across global customer segments, shaping the India operating model and connecting it to UKG's broader delivery strategy.
Role type
Senior IC transformational Director, WFM Implementation Services
Builds
Workforce Management SaaS solutions for global customers
Domain
Human Capital Management / Workforce Management / SaaS
Required skills
SaaS delivery leadership, transformational change management, scaling implementation teams, Human Capital Management domain knowledge, Workforce Management expertise, multi-region implementation leadership, customer value realization, AI and automation adoption, financial and operational acumen, cross-cultural collaboration
Preferred skills
Master's degree, UKG WFM experience, HCM/WFM domain knowledge in SMB/mid-market/enterprise segments, experience with people-first AI
Technologies
AI, automation, analytics, digital tools
Responsibilities
Define and execute India WFM implementation strategy, modernize delivery through standardized methods and scalable operating models, move organization from manual to AI-assisted execution, establish business outcomes and track progress through go-live, own predictable delivery across implementation and post-go-live optimization, lead and coach a high-performing India organization, build trusted relationships with global leaders and implementation partners, guide teams through evolving priorities and organizational change
Seniority
Senior, hands-on IC with leadership mandate