Inside Sales Associate
Core
Inside Sales and Customer Support role focused on sales lead qualification, inbound customer handling, and care plan renewal.
Role type
Inside Sales Associate
Builds
High-quality leads (SQLs) for distributors and sales follow-up
Domain
Industrial technology / Healthcare sterilization / Workplace safety
Required skills
Lead generation, CRM management, Inbound customer support, Care plan renewal processing, Quotation generation, Upsell identification
Preferred skills
Mandarin language proficiency
Technologies
CRM systems
Responsibilities
Engage with prospects through phone, email, and digital channels; Qualify campaign leads and identify sales opportunities; Act as the first point of contact for customer inquiries; Track and communicate repair case progress to customers; Follow up with customers on upcoming renewals; Generate quotation and work with Service team on renewal processing.