Value Realization Manager, North America
Core
Strategic customer-facing role quantifying, tracking, and communicating the value delivered through Accruent's software and services to drive retention, expansion, and advocacy.
Role type
Value Realization Manager (Strategic IC)
Builds
Business cases, ROI analyses, and value-focused presentations for customer stakeholders.
Domain
B2B SaaS / Built Environment / Asset Management
Deliverable
production ML models | product features | dashboards & analysis | client delivery
Required skills
ROI modeling, business case development, financial analysis, data-driven customer impact analysis, executive presentation skills, cross-functional collaboration, Salesforce proficiency
Preferred skills
Enterprise customer experience, value-based selling, SaaS financial metrics (ARR, CAC, LTV), asset-intensive industry knowledge
Technologies
Excel, PowerPoint, Salesforce
Responsibilities
Partner with Account Executives and Solutions Consultants to understand customer goals and pain points; Lead value discovery sessions and business case development; Conduct ROI, TCO, and cost-benefit analyses; Deliver value-focused presentations to customer executives; Establish frameworks to measure pre- and post-implementation success metrics; Track and report realized value through adoption and cost savings; Support Executive Business Reviews (EBRs) with data-driven insights; Enable sellers with tools and content for value-based selling motions.
Seniority
Mid-level, hands-on IC