Director, GTM Operations & Architecture
Core
Own the strategy, systems, design, and reporting that power Maven's commercial engine, serving as the functional owner of GTM tools and processes.
Role type
Director, GTM Operations & Architecture (Player-coach)
Builds
Salesforce ecosystem, AI-enabled automation, clean data pipelines, and scalable GTM workflows
Domain
Healthcare / B2B SaaS / Revenue Operations
Required skills
Salesforce architecture, GTM systems ownership, data quality governance, AI strategy within CRM, cross-functional operations, business analysis, program management
Preferred skills
Salesforce Application Architect credentials, Apex programming, healthcare/benefits industry experience, system migration/consolidation
Technologies
Salesforce, Looker, BigQuery, NetSuite, Gong, ZoomInfo, Clay
Responsibilities
Own Salesforce roadmap and end-to-end CRM strategy; define and govern sales funnel models and data hierarchies; lead AI strategy and automation within the Salesforce ecosystem; run data hygiene audits and enforce process standards; partner with Sales, Finance, and Engineering to identify bottlenecks and drive system-level solutions; support Deal Desk with opportunity structuring and contract data accuracy.
Seniority
Director, hands-on IC with 1-2 direct reports