Team Lead, Client Success
Core
Lead the Client Success team for the Northeast region, driving revenue, managing ARR, and ensuring client satisfaction for utility partners.
Role type
Senior Team Lead, Client Success
Builds
Utility energy management programs and virtual power plant (VPP) solutions
Domain
Renewable energy, utilities, grid services, cleantech
Deliverable
client delivery
Required skills
P&L management, ARR management, strategic planning, team leadership, cross-functional collaboration, contract negotiation, program design, stakeholder management, data analysis
Preferred skills
Renewable energy domain expertise, IoT/connected devices knowledge, VPP program experience, energy management certifications, project management certifications
Technologies
IoT, SaaS, machine learning, distributed fault-tolerance, device control optimization, APIs
Responsibilities
Own the P&L for the Northeast region, drive revenue and manage ARR, lead and develop the Client Success team, manage program launches and operations, act as escalation point for client issues, support contract and SOW negotiations, develop strategies for account growth and renewals
Seniority
Senior, hands-on IC with tactical leadership