Senior Renewals Manager, Public Sector
Core
Own renewal planning and execution for public sector customers, developing strategies and coordinating with Sales and Customer Success to ensure long-term retention.
Role type
Senior IC renewals manager (public sector)
Builds
Renewal workflows and customer retention outcomes for public sector accounts
Domain
SaaS / Public Sector
Required skills
Renewal strategy, account management, CRM proficiency, data forecasting, cross-functional collaboration, project management
Preferred skills
Experience with Salesforce and Gainsight, public sector domain knowledge
Technologies
Salesforce, Gainsight, Gong
Responsibilities
Develop account-level renewal strategies, monitor customer health and adoption data, execute personalized outreach campaigns, coordinate with Sales and Customer Success teams, resolve renewal risks, forecast renewal outcomes
Seniority
Senior, hands-on IC