Customer Success Manager
Core
Trusted advisor for enterprise clients in the European region, ensuring they maximize the value of the AppsFlyer platform and shaping the product roadmap.
Role type
Enterprise Customer Success Manager
Builds
Strategic partnerships and client success for enterprise accounts in the European region
Domain
AdTech / Mobile Analytics
Deliverable
client delivery
Required skills
Customer success management, SaaS account management, web marketing, digital advertising, business strategy, API understanding, campaign performance analysis, data analysis, executive presentation, upsell strategy
Preferred skills
French fluency, mobile marketing background, app analytics, SDK integrations, deep linking, product collaboration
Responsibilities
Manage end-to-end customer relationships from onboarding to renewals, deliver training sessions and demos, lead Executive Business Reviews, collaborate with Product and R&D teams, support upsell and expansion efforts
Seniority
Mid-Senior, hands-on IC