Global Renewals Operations Manager
Core
Develop operational processes, conduct data-driven churn analysis, and support annual planning to drive predictable revenue growth for a SaaS platform.
Role type
Senior Revenue Operations Manager (Renewals)
Builds
Operational rigor, data insights, and strategic alignment for the renewals business
Domain
SaaS / Technology / Revenue Operations
Deliverable
dashboards & analysis
Required skills
Revenue Operations, Renewal Operations, Business Analytics, Salesforce, CPQ, Excel, Data Analysis, Stakeholder Management, Annual Planning
Preferred skills
AI-powered tools implementation, High-growth SaaS experience, Autonomy in fast-paced environments
Responsibilities
Develop and implement operational processes for renewals, Conduct data-driven analysis to identify churn trends, Support annual planning activities including territory design, Prepare reports and presentations for executive audiences, Build cross-functional relationships for strategic alignment, Support governance of sales stages and pipeline hygiene, Contribute to AI-supported analytics adoption
Seniority
Senior, hands-on IC