CareerPlan

Inbound Sales Development Representative (SDR) - CCaaS/UCaaS

Work from Home - USFull-time$45k–$60k2026-11-09 → 2026-11-10

Core

Inbound Sales Development Representative who qualifies leads and educates potential customers on Vonage Business Cloud products (UCaaS & CCaaS) to drive new customer acquisition.

Role type

Inbound Sales Development Representative (SDR)

Builds

New customer accounts for Vonage Business Cloud products

Domain

Cloud Communications / UCaaS & CCaaS

Required skills

Prospecting, Lead qualification, Product education, Salesforce CRM, Email marketing, Cold calling, Pricing explanation, CRM data management, Cross-functional collaboration, Quota achievement

Preferred skills

Experience with Salesforce CRM, Bachelor's Degree

Technologies

Salesforce CRM, Email blasts, Direct mail, Database software

Responsibilities

Engage with potential customers to understand their needs and define the right mix of Vonage products, Support outreach initiatives including email blasts and direct mail, Serve as the customer's first point of contact providing product education, Partner with Sales, Marketing and product organizations to assess leads, Maintain accurate records in Salesforce CRM, Meet established monthly contact and lead generation measures

Seniority

Individual Contributor, Entry to Mid-level