Account Manager, SMB
Hybrid
Core
Manage a portfolio of ~250 SMB accounts (under 100 employees) focusing on retention, growth, and upselling via phone and online demos.
Role type
SMB Account Manager
Builds
Revenue growth and retention for small and medium business clients
Domain
B2B SaaS / Go-to-Market Intelligence
Required skills
Account management, quota attainment, transactional and solution selling, pipeline forecasting, CRM proficiency, relationship building, verbal communication
Preferred skills
ZoomInfo product experience, Salesforce experience
Responsibilities
Manage existing customer accounts for retention and growth, conduct online product demos, collaborate to close deals over the phone, craft accurate forecasts and pipelines within Salesforce, target key decision-makers within client organizations
Seniority
Mid-level, individual contributor