Director, Partner Operations
Core
Lead the operational engine powering the global partner ecosystem for a cloud identity platform, building scalable processes and tools to support resellers, MSPs, and cloud marketplaces.
Role type
Director, Partner Operations
Builds
Scalable partner infrastructure, performance dashboards, and lead-to-cash processes for indirect sales routes.
Domain
Cybersecurity / Identity and Access Management (IAM) / B2B SaaS
Required skills
Partner ecosystem strategy, Salesforce/PRM system management, performance analytics, cross-functional leadership, project management, partner program enablement
Preferred skills
Identity/security SaaS experience, hyperscaler (AWS/Azure) partner knowledge
Technologies
Salesforce, PRM (Impartner, Allbound), BI tools, LMS, AWS, Azure
Responsibilities
Develop and execute partner operations strategy; design scalable processes for diverse partner types; build dashboards for partner performance; integrate partner data into core sales systems; optimize lead-to-cash processes; support partner program evolution and enablement; own tools supporting partner lifecycle.
Seniority
Director, strategic leadership with hands-on operational execution