Senior Brand Success Manager - Bilingual (Korean/English)
Core
Partner with and coach high-potential apparel brands to grow their sales and simplify operations on Faire's wholesale platform.
Role type
Senior Brand Success Manager (Account Management)
Builds
Brand sales growth and platform utilization for independent retailers
Domain
E-commerce / Wholesale / Retail Technology
Deliverable
client delivery
Required skills
Account management, sales strategy, data analysis, cross-functional collaboration, customer coaching, goal management, product adoption, market research, strategic planning, relationship building
Preferred skills
AI tool usage, Korean language fluency, apparel industry experience, fast-paced environment adaptability
Technologies
Salesforce, data visualization software, call recording tools, AI tools
Responsibilities
Engage with brands via email, phone, and video calls to drive adoption of Faire Direct and brand-funded programs; Coach brands on strategies and tactics to maximize retailer acquisition; Synthesize customer feedback to prioritize product development; Use data and reports to track KPIs and drive action toward sales goals; Collaborate cross-functionally with product, design, and marketing teams.
Seniority
Senior, hands-on IC