Scheduling Specialist
Core
Coordinate participant care scheduling, manage cancellations/rescheduling, and handle administrative tasks for a PACE program serving seniors.
Role type
Administrative Scheduling Specialist
Builds
Participant appointment schedules and care coordination workflows
Domain
Healthcare / Senior Care (PACE program)
Required skills
Healthcare scheduling, Electronic Medical Records (EMR) management, conflict resolution, telephone communication, appointment confirmation/reminders
Preferred skills
PACE program experience, medical scheduling experience
Responsibilities
Coordinate participant appointments, manage cancellations and rescheduling requests, respond to incoming calls and emails, maintain team member availability in source systems, communicate appointment confirmations and reminders
Seniority
Entry-level to Mid-level