Patient Services Representative
RemoteFreelance / independent contractor
Core
Remote Patient Services Representative serving as the first point of contact for patients to schedule appointments and handle administrative inquiries.
Role type
Patient Services Representative (Call Center)
Builds
Appointment scheduling and patient intake workflows for a US-based healthcare organization
Domain
Healthcare / Customer Support
Required skills
English communication, inbound call handling, appointment scheduling, patient data verification, documentation, scheduling software navigation, HIPAA compliance, empathy, multitasking
Preferred skills
Healthcare experience, EHR experience, customer service background
Technologies
Microsoft Teams, Office 365, Windows 11, patient management systems