School Membership Specialist
Core
Supporting schools and educators by responding to inquiries, generating quotes, and ensuring exceptional customer experiences with IXL and Education.com products.
Role type
School Membership Specialist (Customer Success/Sales Support)
Builds
New business sales, high renewal rates, and smooth customer experiences for K-12 schools
Domain
EdTech / K-12 Education
Deliverable
product features
Required skills
Customer service, quote generation, Salesforce, G Suite, Excel, written and oral communication, organization
Preferred skills
K-12 education experience, technology passion
Responsibilities
Respond to customer questions via email and phone, generate quotes for new and existing customers, maintain records in Salesforce, partner with internal teams to drive sales and renewals, submit purchase orders and process payments, deliver customer support
Seniority
Mid-level, hands-on IC