Manager, Global Demand Gen Operations
Core
Operational partner to the Head of Global Sales Development and SDR Managers, building capabilities for the global SDR organization and running an SDR Operations Center of Excellence.
Role type
Manager, Sales Development Operations
Builds
SDR technology ecosystem, operational workflows, reporting dashboards, and AI/automation capabilities for sales teams.
Domain
B2B Business Payments and Cash Management
Required skills
SDR operations, Salesforce administration, workflow design, data governance, AI/automation strategy, vendor management, team leadership, cross-functional partnership, process optimization, reporting.
Preferred skills
Center of Excellence leadership, AI transformation, GTM orchestration, Nooks platform expertise, Clay platform strategy, global operating models.
Technologies
Salesforce, Nooks, Clay, ZoomInfo, Cognism, LinkedIn Sales Navigator, Power BI, AI/automation tools
Responsibilities
Lead the SDR Operations Center of Excellence; manage day-to-day operational support for SDRs across North America and UK; own SDR technology ecosystem and vendor relationships; design and optimize lead/account routing and workflow processes; implement AI and automation solutions; develop global operating standards and training resources; lead and develop two direct reports.
Seniority
Manager, hands-on IC with team leadership