Account Manager, Corporate
Core
Strategic Account Manager responsible for retaining and growing enterprise SaaS customers by driving product adoption, managing renewals, and expanding usage across business units.
Role type
Senior Account Manager (SaaS Enterprise)
Builds
Customer retention and revenue growth for Fortune 1000 clients using AI-driven market intelligence platform
Domain
SaaS / Financial Services / Market Intelligence
Deliverable
production ML models | product features | dashboards & analysis | client delivery
Required skills
Enterprise account management, SaaS client engagement, revenue forecasting, churn prevention, stakeholder relationship management, business reviews, user onboarding, cross-functional collaboration
Preferred skills
Fortune 1000 client experience, complex issue simplification, proactive outreach, floor walk presence, product feedback synthesis
Technologies
AlphaSense platform, Tegus platform
Responsibilities
Maximize retention rate across the book of business, drive adoption of solutions into other business units of existing clients, identify revenue at risk to prevent churn, forecast retention rates, collaborate with Account Executives to identify growth opportunities, hold Business Reviews with key stakeholders, plan and execute new user onboarding and training initiatives, serve as physical presence within client organizations, acquire value stories and product feedback from clients
Seniority
Senior, hands-on IC