Senior Manager, Client Success
Core
Lead strategic accounts for Fortune 500 clients, driving member adoption, retention, and growth for an AI cardiac prevention platform.
Role type
Senior Manager, Client Success (Strategic Account Management)
Builds
Customer retention, revenue growth, and strategic partnerships for large enterprise health plans
Domain
Healthcare / AI / Cardiology
Deliverable
client delivery
Required skills
Strategic account management, C-Suite relationship building, executive communication, enterprise sales, data analysis, product roadmap contribution, risk management, AI tool fluency
Preferred skills
Employer health care ecosystem knowledge, entrepreneurial mindset, adaptability
Technologies
AI tools and agents
Responsibilities
Lead end-to-end client lifecycle for Fortune 500 accounts, manage renewals and revenue growth, develop C-Suite relationships, contribute to product roadmap, challenge assumptions to drive better outcomes
Seniority
Senior, hands-on IC with strategic leadership
