Senior Technical Account Manager
Core
Senior Technical Account Manager driving intelligence-led security outcomes for enterprise clients in the ASEAN region.
Role type
Senior Technical Account Manager (Cyber Threat Intelligence)
Builds
Recorded Future Intelligence Cloud platform, integrations, and advisory services for security operations teams.
Domain
Cyber Threat Intelligence, Security Operations, Enterprise Security
Deliverable
client delivery
Required skills
Cyber threat intelligence, security operations, vulnerability management, GRC, threat hunting, incident response, intelligence lifecycle, MITRE ATT&CK, NIST, Diamond Model, Cyber Kill Chain, SIEM, TIP, SOAR, SaaS architectures, data-driven security operations, account health management, risk mitigation, retention, growth, stakeholder management, executive communication, strategic planning, cross-functional collaboration, product influence, team mentorship.
Preferred skills
Asian language proficiency (e.g., Mandarin), CISSP, GCTI, GCIH certifications.
Technologies
Recorded Future Intelligence Cloud, SIEM, TIP, SOAR, APIs, data feeds.
Responsibilities
Own technical and strategic success of assigned customer accounts from onboarding to renewal; partner with ASEAN region customers to deliver intelligence-led outcomes; monitor platform adoption and integration health; conduct executive and technical business reviews; identify and mitigate account risks; preempt customer needs and identify growth opportunities; serve as primary technical liaison with SOC, CTI, engineering, and security teams; design strategic customer success and adoption plans; collaborate cross-functionally with sales, product, and data science teams; lead bespoke intelligence advisory engagements; advocate for customer needs to influence product direction; mentor team members.
Seniority
Senior, hands-on IC with strategic advisory responsibilities.
