Mobile Customer Account Manager
Core
Manage a portfolio of mobile customer accounts to protect revenue and grow mobility product bookings.
Role type
Senior Account Manager (Mobile/IoT)
Builds
Mobility product bookings and customer retention
Domain
IT lifecycle management / Mobile technology / B2B SaaS
Deliverable
product features
Required skills
consultative selling, customer analytics, opportunity management, B2B sales execution, stakeholder coordination, data-driven prioritization
Preferred skills
mobile/cellular/IoT technology expertise, business case development
Technologies
mobile solutions, cellular networks, IoT platforms
Responsibilities
Manage mobile customer accounts to protect revenue and drive growth; Own conversion and upgrade opportunities from outreach to execution; Apply technology expertise to recommend solutions and develop business cases; Maintain a disciplined pipeline for assigned opportunities; Document account activity and recommend process improvements
Seniority
Mid-level, hands-on IC