Home Care Sales Representative
Core
Guide families through initial conversations about in-home, non-medical care via phone, email, chat, and text to connect them with Home Instead services.
Role type
Senior IC sales representative (remote)
Builds
In-home care service subscriptions for older adults
Domain
Home care / Senior services
Deliverable
product features
Required skills
Phone-based sales, customer service, inbound/outbound call handling, CRM usage (Salesforce), metrics-driven performance, remote work self-management
Preferred skills
Home care, healthcare, or senior services experience
Technologies
Salesforce
Responsibilities
Manage steady flow of inbound and outbound calls (80+ per day), listen to client needs and match care solutions, communicate services and schedule follow-ups, meet sales metrics (call volume, conversion rates), use CRM to track activity
Seniority
Mid-level, hands-on IC