Senior Enablement Manager, New Hire
Core
Design and deliver comprehensive onboarding and performance enablement programs for new Onboarding Specialists and field teams to ensure they are field-ready and outcomes-focused.
Role type
Senior Enablement Manager (New Hire)
Builds
Scalable training programs, role-based scenarios, and actionable learning experiences for customer-facing teams.
Domain
Hospitality technology / Customer Success / Sales Enablement
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Corporate learning program design, CRM analytics (Salesforce), call metrics analysis, stakeholder influence, performance KPI tracking, cross-functional collaboration
Preferred skills
Field-facing or customer-success experience, complex milestone management, diverse learning style adaptation
Technologies
Salesforce, Slack
Responsibilities
Design scalable training programs bridging curriculum to real-world execution; Embed in the field to diagnose performance gaps via live calls and ride-alongs; Lead in-person and virtual performance-focused learning sessions; Own end-to-end readiness metrics like time-to-first-deal; Translate field feedback into actionable talk tracks and practice scenarios; Manage the full lifecycle of training initiatives from planning to post-training analysis.
Seniority
Senior, hands-on IC