Account Manager, SMB
Core
Manage a portfolio of SMB accounts (under 100 employees) focusing on retention, upselling, and driving business growth through referrals and product demos.
Role type
SMB Account Manager
Builds
Revenue growth and account retention for small and medium-sized business clients
Domain
B2B SaaS / Go-to-Market Intelligence
Required skills
Account management, quota attainment, transactional and solution selling, pipeline forecasting, CRM proficiency, client relationship building, verbal communication
Preferred skills
ZoomInfo product experience, Salesforce experience
Responsibilities
Manage a book of ~250 existing customer accounts, harness referrals to unearth new business opportunities, conduct online product demos, craft accurate forecasts and pipelines within Salesforce, collaborate to close deals over the phone, target key decision-makers within clients, prepare for client meetings
Seniority
Mid-level, quota-driven IC