Account Manager
Core
Act as a trusted restaurant consultant managing a diverse portfolio of accounts in the Washington, DC area to optimize reservation flows, improve operations, and maximize revenue.
Role type
Account Manager (Hospitality)
Builds
OpenTable reservation and operations platform for restaurant partners
Domain
Hospitality / Restaurant Technology
Deliverable
product features
Required skills
consultative sales, data-driven business reviews, system configuration, contract renewal management, ROI analysis, CRM proficiency (Salesforce), Google Suite, in-person relationship building
Preferred skills
advanced analytical skills, cross-functional collaboration, training delivery, local DC market knowledge
Responsibilities
Cultivate relationships with restaurant partners, conduct data-driven business reviews, achieve quarterly sales and retention objectives, assist with system configurations, collaborate with Account Executives, capture product feedback, conduct regular in-person meetings (up to 75% of time), represent company at industry events
Seniority
Mid-level, hands-on IC (via careerplan.io/jobs/8726414002-account-manager-at-opentable)