Menu Design and Development Specialist
Core
Leads configuration, optimization, and enhancement of SpotOn's Restaurant Point-of-Sale (POS) systems for clients, providing expert consultation and overseeing complex menu builds.
Role type
Senior IC Menu Design and Development Specialist
Builds
Restaurant POS systems and menu configurations
Domain
Restaurant technology / SaaS
Deliverable
product features
Required skills
POS system configuration, menu design, software integration, client consultation, troubleshooting, cross-functional collaboration, process documentation, mentoring
Preferred skills
Restaurant operations knowledge, fintech/SaaS experience, multilingual communication
Technologies
Microsoft Office, Google Suite, POS software systems, third-party delivery platforms
Responsibilities
Lead advanced client consultations to gather requirements; Design and implement complex menu configurations and backend system updates; Troubleshoot and resolve complex software and configuration issues; Mentor and train Level 1 specialists; Collaborate with Sales, Product, and Support teams to deliver seamless client experiences.
Seniority
Mid-level, hands-on IC