Junior Credit Management Analyst w/ Italian
Core
Dedicated point of contact for the Italian market, resolving overdue payments and managing customer accounts for SumUp's subscription and hardware financing business.
Role type
Junior Credit Management Analyst
Builds
Active follow-up on open payments and repayment agreements for Italian merchants
Domain
Fintech / Credit Operations / European Markets
Deliverable
client delivery
Required skills
Italian (native/near-native), English (working level), negotiation, payment collection, financial data analysis, Excel proficiency, written and verbal communication
Preferred skills
Salesforce, Tableau, Spanish, French, German
Responsibilities
Contact merchants to collect overdue payments and negotiate repayment agreements; Respond to billing and subscription queries; Manage cases in the Finance Salesforce queue; Process cancellation requests and administrative changes; Collaborate with external debt collection agencies
Seniority
Junior, hands-on IC
