Debt Collection Specialist
Core
Manage active customer arrears across multi-product portfolios (SaaS and banking), execute multi-channel follow-ups, negotiate payment plans, and handle judicial recovery procedures.
Role type
Senior IC debt collection specialist
Builds
Cash flow recovery and DSO reduction for SaaS and banking clients
Domain
Fintech / SaaS / Banking
Deliverable
production ML models
Required skills
Debt collection, judicial recovery, payment plan negotiation, SEPA/CB chargeback handling, DSO analysis, aged balance management, process automation, compliance, Excel
Preferred skills
SaaS environment experience, payment means experience, English fluency
Responsibilities
Manage active arrears portfolios, execute multi-channel follow-ups, negotiate payment plans, handle judicial recovery and collective procedures, monitor DSO and recovery rates, automate collection processes
Seniority
Mid-level, hands-on IC